Old Parsonage Surgery Newsletter

A Warm Introduction to our Surgery and Team

Welcome to the first edition of our newsletter!

We are excited to share insights about Old Parsonage Surgery and our dedicated multidisciplinary team. Being a small surgery, of which caters to around 3,800 patients, we believe in comprehensive and compassionate care, and pride ourselves on our commitment to putting patients first.

Our team consists of various healthcare professionals, including doctors, nurses, pharmacists, as well as administrative staff, such as receptionists and secretaries. Collectively, we are here to ensure your well-being is our top priority.

Latest Practice News

We have recently renovated our surgery and did this with both patients and staff in mind. This refurbishment has resulted in the addition of a quieter waiting room for patients who might need it, as well as a dedicated staff room and kitchen to provide colleagues a break.

We have also recently dispatched text message notifications to patients due for their annual health check-ups related to long-term conditions. If you have received a message, please kindly get in touch with the surgery to schedule your appointment.

Surgery Closures

Over the festive period, the surgery will be closed on:

Monday 25th December 2023
Tuesday 26th December 2023
Monday 1st January 2024

Complaints

As a practice we are committed to improving our quality of care.

If you feel dissatisfied with our service, please contact the surgery.

All complaints are acknowledged by our practice manager.

Contact Us

Old Parsonage Surgery
Back Lane, Goudhurst,
Kent, TN17 1AN

Telephone: 01580 211241

Online: Contact us via eConsult

Movember - Men’s Health Awareness Month

The Movember Foundation is responsible for thousands of moustaches on men’s faces in the UK and around the world this month.

The aim of their campaign is to raise vital funds and awareness for men’s health, specifically tackling mental health and suicide prevention, prostate cancer and testicular cancer.

Movember has funded more than 1,250 men’s health projects around the world. UK projects include The Ironman Registry, which seeks to understand clinical outcomes for men with prostate cancer, and Togetherall, a community providing online support and access to local health resources.

Get involved or find out more on the Movember Website

Wellbeing Walks In Our Local Area

Ramblers Wellbeing Walks provides sociable walking groups in the borough of Tunbridge Wells.

Upcoming walks include:

Tuesday 21st November 2023 9am - Angley Wood, Cranbrook
Tuesday 28th November 2023 9:30am - Swifts Park and Buckhurst Farm, Cranbrook
Tuesday 5th December 2023 9:30am - Barnett’s and Comfort’s Wood, Cranbrook

All walks are subject to change.

For more information head to the Ramblers

Prescription Requests

You can order repeat prescriptions through the following methods:

Via the NHS App
Using Online Patient Access
Completing our online form on our website
Ticking your prescription duplicate page and handing it into the surgery

We ask you to please allow 72 hours before collecting from the pharmacy.

Patient Participation Group

We now have a Patient Participation Group (PPG).

This is a group of patients at the surgery who provide constructive feedback to the Practice, so we can gain your views and thus improve our services.

If you are interested in joining our PPG, please sign up to the patient group

Useful Contacts

Social Services, Tunbridge Wells: 01892 515045
Goudhurst Pharmacy: 01580 211245
Tunbridge Wells Hospital: 01892 823535
Age UK: 01892 522591
Maidstone Hospital: 01622 729000
Mind: 03001 233393
Samaritans: 116 123
NHS Out Of Hours: 111

Published: Nov 17, 2023