Old Parsonage Surgery Newsletter

Our Surgery and Team

Welcome to the third edition of our newsletter!

Firstly, we welcome Jennifer Shipman to the Old Parsonage Team, as our new trainee GP assistant. Jen’s role will involve supporting our GPs by performing routine administrative tasks as well as clinical tasks such as phlebotomy.

Additionally, we would like to thank our patients for their generous Christmas gifts to the surgery. We are wishing all our patients a Happy New Year

Latest Practice News

A reminder that the surgery is now running a catch-up campaign for MMR vaccinations. We have been contacting patients aged 1-5 years across November 2023 and will now be contacting patients aged 6-25 years in January 2024.

Surgery Closures

Over the festive period, the surgery will be closed on:

Thursday 1st February from 1pm

Complaints

As a practice we are committed to improving our quality of care.

If you feel dissatisfied with our service, please contact the surgery.

All complaints are acknowledged by our practice manager.

Contact Us

Old Parsonage Surgery
Back Lane, Goudhurst,
Kent, TN17 1AN

Telephone: 01580 211241

Online: Contact us via eConsult

Meet Our Team!

Asha - Receptionist/Care Navigator & Secretary

Hello, I’m Asha, one of the Receptionists/Care Navigators at Old Parsonage Surgery, as well as also being one of the Secretaries!

I started working at the surgery in September 2023, following my Biomedical Sciences degree, and have thoroughly enjoyed my time here so far.

As a Receptionist/Care Navigator, I am your first point of contact and specialise in triaging and signposting patients to the most appropriate service. My daily routine involves handling calls and emails, sorting prescriptions, organising patient documents and my favourite job… writing our monthly newsletter!

Beyond my role at Reception, I also take on the responsibilities of Secretary. This involves managing patient scans, referrals and other administrative tasks.

What I love most about my job is constantly meeting new people and being able to direct and provide the most appropriate help to those in need.

Fun fact: Athletics is a big passion of mine, so outside of the surgery, you will most likely find me sprinting round a 400m track!

Dry January - Challenging You To Go Alcohol Free

Alcohol Change UK is a leading UK alcohol charity which focuses entirely on reducing alcohol harm, working across the whole range of serious alcohol effects, from mental and physical to societal and economic.

The charity works to achieve five main changes in relation to alcohol: improving knowledge, bettering policy and regulation, shifting cultural norms, improving drinking behaviours and bettering support and treatment.

Dry January aims to raise awareness of the harms of alcohol, as well as the awareness of Alcohol Change UK and it’s aims. To get involved, challenge yourself to go alcohol free for 31 days!

Wellbeing Walks In Our Local Area

Ramblers Wellbeing Walks provide sociable walking groups in the borough of Tunbridge Wells.

Upcoming walks include:

Sunday 21st January 10:00am - Eridge Station Circular Walk, Royal Tunbridge Wells
Tuesday 23rd January 9:00am, 9:30am, 10:00am - Angley Wood, Cranbrook
Friday 26th January 10:00am - Dunorlan Park, Royal Tunbridge Wells

All walks are subject to change

For more information head to the Ramblers

Useful Contacts

Social Services, Tunbridge Wells: 01892 515045
Goudhurst Pharmacy: 01580 211245
Tunbridge Wells Hospital: 01892 823535
Age UK: 01892 522591
Maidstone Hospital: 01622 729000
Mind: 03001 233393
Samaritans: 116 123
NHS Out Of Hours: 111

Our Quick and Easy Online Consultation Service

e-Consult is our online consultation service which enables patients to quickly seek online advice and help from our GPs, as well as access to pharmacy advice and local self-referral services.

How to use:

Fill out our online form - detailing your symptoms or requests. Requests can include sick notes, test results, medication queries etc.
The form will be sent straight to the GP for their review.
Patients will then get a response by the end of the next working day or sooner

Published: Jan 23, 2024